Refund policy

Return & Refund Policy

Last Updated: September 23, 2026

At Snap Shop, we want you to be satisfied with your purchase. If you need to return an eligible item, please review the policy below.

30-Day Return Policy

We accept eligible returns within 30 days of delivery.

To be eligible for a return, the item must:

  • Be unused and in its original condition

  • Be returned with its original packaging, where applicable

  • Include all original accessories and components

  • Not be damaged due to misuse, improper installation, or handling

How to Request a Return

Before sending an item back, please contact us at snapshop0123@gmail.com.

Please provide:

  • Your order number

  • The name of the product

  • The reason for the return

  • Photos of the product when relevant

We will provide return instructions after reviewing your request.

Please do not send a return to the business address unless we have provided return instructions.

Return Shipping

For returns due to a change of mind or other customer preference, the customer may be responsible for return shipping costs.

If an item arrives damaged, defective, or incorrect, please contact us promptly. We will review the issue and provide appropriate assistance.

Damaged or Defective Items

If your product arrives damaged or appears to have a manufacturing defect, please contact us as soon as possible at snapshop0123@gmail.com.

Please provide your order number and clear photographs of the product and packaging when possible.

After reviewing the issue, we may offer an appropriate resolution, which may include a replacement, refund, or other available solution.

Refunds

Once an approved return is received and inspected, we will notify you about the status of your refund.

If your refund is approved, the refund will be issued to the original payment method used for the purchase.

The time required for the refunded amount to appear in your account may depend on your payment provider or financial institution.

Refund Amount

For an approved return, the eligible product purchase amount will be refunded according to the applicable return conditions.

Original shipping charges, if any, may not be refundable.

Non-Returnable Situations

A return may not be accepted if the item:

  • Is returned after the 30-day return period

  • Has been used or damaged through misuse

  • Is missing original components or accessories

  • Has been damaged due to improper installation, modification, or handling

  • Is returned without prior contact and return instructions

Exchanges

If you would like to request an exchange, please contact us at snapshop0123@gmail.com. Exchange availability may depend on product availability.

Order Cancellations

If you need to cancel an order, contact us as soon as possible.

We may be unable to cancel an order once it has been processed or shipped.

Contact Us

If you have questions about returns or refunds, please contact:

Snap Shop
5825 W National Ave
Milwaukee, WI 53214
United States

Phone: +1 414-476-6922
Email: snapshop0123@gmail.com